Most Belgian online stores are not in a legal situation – ICT News

Even half a percent of Belgian online stores do not meet the legal requirements. Sometimes the details are just missing, but in other cases, basic things like a privacy statement or terms of sale are evident through their absence.

In recent months, the law firm lesJuristes has reviewed about five hundred Belgian web stores and found that almost none of them have a good reputation. “Some are out of order, while others are marginal issues that can be resolved quickly,” Chris Sen, partner at Lawyers, told Data News.

This is how it turns out that 99.52 percent of the electronic stores examined do not exist. However, Seyen brings a nuance, as it’s not always about gross errors: “At least a necessary note for almost every website. But we also note that in 11 percent of them, the terms of sale are missing. This is not only an obligation, but also protection for the company itself.”

No privacy statement

Another stunning breach of confidentiality terms. This is the case for 26 percent of the stores surveyed. Around 2018-2020 (the early years after the GDPR was introduced, editor’s note), many companies were still waiting, but today’s consumer is sensitive to confidentiality. A customer wants to know what happens to their data when they make a purchase.

biscuit

Additionally, there is no cookie statement in 49 percent of web stores. If you use cookies, you must indicate which of them are and how long they remain on the device. But when it comes to allowing cookies, there is still a lot of work to be done, given that 97 percent of web stores don’t comply. “This is an old story,” Sen says. “There is, for example, an ‘Alert’, where the Accept button has a bright green color, while the Deny button is hard to find.” But the most powerful sites that simply claim that you are visiting accept cookies. “These web stores really do not comply with the legislation.”

Finally, the disclaimer is also incorrect in 24 percent of web stores. In 23 percent of them, there is no link to an online revocation right (online dispute resolution or ODR, mandatory since 2016), and lawyers also note that many websites handle some other elements such as the privacy statement, including the same errors. You can find the full survey results here.

lesJuristes contacted all the web stores that were not in a good position to inform them of the results. Seyen clearly doesn’t want to put them all in one basket: “I totally understand that mediocre or very local sites don’t rank for everything. In our survey, we also found independent jewelry manufacturers that offer them via a standard platform, or even sites where a web store is very simple. But there are also many outstanding players who sometimes lack the very foundations.

In recent months, the law firm lesJuristes has reviewed about five hundred Belgian web stores and found that almost none of them have a good reputation. Chris Sen, partner at Lawyers, told Data News. Missing in 99.52 percent of checked online stores: “Some are completely out of order, while others are marginal issues that can be resolved quickly.” However, Seyen brings a nuance, as it’s not always about gross errors: “At least a necessary note for almost every website. But we also note that in 11 percent of them, the terms of sale are missing. This is not only an obligation, but also a protection for the company itself.” Another astonishing breach of confidentiality requirements This is the case for 26 percent of the stores surveyed Around 2018-2020 (the first years after the introduction of the GDPR, editor’s note), many businesses were still waiting, but Today’s consumer is sensitive to confidentiality. A customer wants to know what happens to their data when they make a purchase. Plus, there are no authorizations for cookies in 49 percent of web stores either. If you use cookies, you should explain which ones and how long they stay on. But when it comes to allowing cookies, there’s still a lot of work to do, since 97 percent of web stores don’t comply. “That’s an old story,” says Sen. “There, for example,” alert”, where the dome button has It has a bright green color, while the decline button is hard to find.” But the most powerful sites that simply claim you visit accept cookies. “These online stores are really not complying with the legislation.” Finally, the disclaimer is also not true in 24 percent of web stores. In 23 percent of them, there is no link to an online revocation right (online dispute resolution or ODR, mandatory since 2016), and lawyers also note that many websites handle some other elements such as the privacy statement, including the same errors. You can find the full results of the survey here, and lawyers have contacted all the web stores that were not in a good position to inform them of the results. Seyen clearly doesn’t want to put them all in one basket: “I totally understand that mediocre or very local sites don’t rank for everything. In our survey, we also found independent jewelry manufacturers that offer them via a standard platform, or even sites where a web store is very simple. But there are also many outstanding players who sometimes lack the very foundations.

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